Privacy Policy

Last Updated: August 24, 2026

This Privacy Policy explains how Buvilo (“Buvilo,” “we,” “us,” or “our”), operated by Guangzhou Guimi E-commerce Co., Ltd., collects, uses, shares, and protects personal information when you visit our website (the “Site”), make a purchase, contact us, or otherwise use our services.

By accessing the Site or using our services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with the Site and our services.

Information You Provide

When you place an order, register an account, subscribe to communications, contact customer service, or otherwise submit information, we may collect:

• Your name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order and purchase details
• Account information
• Customer service correspondence
• Marketing preferences
• Other information you voluntarily provide

Payment details are handled by the payment service providers available through our checkout.

Buvilo does not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect information through cookies, pixels, server logs, and similar technologies, including:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Pages and products viewed
• Actions performed on the Site
• Shopping-cart activity
• Referring websites or advertising sources
• Dates and times of visits
• Approximate location derived from your IP address
• Cookie identifiers
• Device identifiers
• Other technical information concerning your interaction with the Site

2. How We Use Personal Information

We may use personal information for the purposes described below.

Providing Our Services

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and shipping updates
• Manage customer accounts
• Handle returns and refunds
• Respond to customer service inquiries

Improving the Site and Our Services

We may use information to:

• Understand how visitors interact with the Site
• Improve Site performance and functionality
• Evaluate product and service performance
• Diagnose technical problems
• Improve our products and the overall customer experience

Security and Fraud Prevention

We may use personal information to:

• Identify and prevent potentially fraudulent transactions
• Protect our customers and business
• Preserve the security and integrity of the Site
• Prevent misuse of our services
• Meet applicable legal and regulatory obligations

Marketing and Advertising

Subject to applicable law and your privacy preferences, we may use information about your interactions with the Site to:

• Evaluate advertising performance
• Analyze marketing campaigns
• Build advertising audiences
• Present advertisements that may be more relevant to your interests
• Send information about products, promotions, and offers where permitted

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those messages.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and comparable technologies to operate the Site and deliver our services.

These technologies may help us:

• Maintain shopping-cart functionality
• Remember your preferences
• Provide essential Site features
• Understand Site traffic and usage
• Conduct analytics
• Detect and prevent fraud
• Measure advertising performance
• Support advertising and personalization where permitted

Some cookies and related technologies are essential for the Site to operate. Others may support analytics, functionality, personalization, or advertising.

Where required by law, non-essential cookies and similar technologies will be used in accordance with the consent or privacy choices you provide through the Site.

You may be able to manage certain cookie settings through the privacy or cookie controls offered on the Site. Disabling some cookies may affect the availability or performance of certain Site features.

4. Shopify

Our online store is hosted by Shopify, which supplies the ecommerce platform and related services that allow us to operate the Site and sell products.

Shopify may process personal information in connection with:

• Ecommerce functionality
• Website hosting
• Security
• Fraud prevention
• Analytics
• Checkout and payment-related services
• Customer-account features
• Other services enabled through our Shopify store

Shopify processes personal information according to its applicable privacy practices and contractual responsibilities.

Depending on the Shopify services and settings enabled for our store, Shopify may also process customer information to provide additional features and services.

5. Google and Online Advertising

We may use advertising and measurement services supplied by third parties, including Google, to promote our products and evaluate the effectiveness of our advertising.

Third-party providers, including Google, may use cookies, device identifiers, pixels, and similar technologies to deliver, personalize, or measure advertisements based on your previous visits to or interactions with the Site.

Information gathered through these technologies may also be used to build advertising audiences and determine whether users interact with our advertisements or complete purchases after viewing or selecting an advertisement.

You may manage or opt out of certain personalized advertising uses through Google Ads Settings.

Where available, you may also use the privacy controls offered on the Site to manage certain advertising and data-sharing preferences.

We use advertising information in accordance with applicable laws and the policies of the advertising platforms we use.

6. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

Recipients may include:

• Shopify
• Payment processors
• Shipping carriers
• Logistics and fulfillment providers
• Customer service providers
• Website hosting and technology providers
• Analytics providers
• Advertising and marketing partners
• Security and fraud-prevention providers
• Professional advisers
• Government authorities or other parties where disclosure is required by law

We may also disclose information where reasonably necessary to protect our rights, customers, business, or services.

Personal information may be transferred or disclosed as part of a business transaction, including a merger, acquisition, restructuring, financing arrangement, or sale of business assets.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information to third parties in exchange for money.

However, certain privacy laws use broader definitions for disclosures involving advertising. Under some U.S. state privacy laws, the use of advertising technologies or the disclosure of certain information to advertising partners may be considered a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged.

Depending on your place of residence, you may have the right to opt out of these activities.

Where applicable, you may exercise this right through the “Your Privacy Choices” or “Data Sharing Opt-Out” option provided on the Site.

8. Global Privacy Control

Where required by applicable law, we recognize supported browser-based opt-out signals, including Global Privacy Control (GPC).

If we receive a valid GPC signal from a browser or device in a jurisdiction where such signals are legally recognized, we may treat it as a request to opt out of activities that qualify as the sale or sharing of personal information or as targeted advertising.

9. Your Privacy Rights

Depending on your location and the laws applicable to you, you may have rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate personal information
• Request deletion of personal information
• Obtain a copy of certain personal information
• Withdraw consent when processing is based on consent
• Object to or restrict certain processing activities
• Opt out of targeted advertising
• Opt out of certain sales or sharing of personal information
• Appeal certain decisions involving privacy requests, where applicable

These rights are subject to applicable law and may not be available in every situation.

We may need to verify your identity before completing certain privacy requests.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a privacy request, please contact us using the details in the “Contact Us” section below.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to:

• Process and complete transactions
• Maintain order and business records
• Provide customer service
• Prevent fraud and misuse
• Resolve disputes
• Enforce agreements
• Satisfy accounting, tax, legal, and regulatory obligations

Retention periods may vary according to the type of information, the purpose of processing, and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission method or electronic storage system can be guaranteed to be completely secure.

12. International Data Transfers

Buvilo operates an international ecommerce business. Some service providers that support our operations may be located in countries other than the country where you reside.

As a result, your personal information may be transferred to, processed in, or stored in other countries.

Where required by applicable law, appropriate safeguards may be applied to international transfers of personal information.

13. Children’s Privacy

The Site is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect children’s personal information in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us so we can investigate and respond appropriately.

14. Third-Party Websites and Services

The Site may include links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites or services.

We recommend reviewing the relevant third party’s privacy policy before providing information through its website or service.

15. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes involving:

• Our business practices
• The services we use
• Technology
• Legal or regulatory requirements
• Our privacy practices

When the policy is revised, we will update the “Last Updated” date shown at the beginning of this document.

Where required by applicable law, we may also provide additional notice regarding material changes.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information—or if you wish to submit a privacy request—please contact us:

Trading Name: Buvilo

Legal Business Name: Guangzhou Guimi E-commerce Co., Ltd.

Email: contact@mail.buvilo.com

Phone: +86 131 1471 1169

Business Address:

Guangzhou Guimi E-commerce Co., Ltd.
Room 202–J17, 2nd Floor
No. 259 Huangpu Avenue Middle
Tianhe District, Guangzhou, Guangdong
China

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time

We normally respond to customer inquiries within one business day.