Contact Us
Contact Us
We're here to help.
If you have questions about a product, order, payment, shipping, tracking, return, or refund, please contact our customer service team using the information below.
Customer Service
Email: contact@mail.buvilo.com
Customer Service Location:
United Kingdom
Phone Support Hours:
Monday-Friday, 9:00 AM-5:00 PM China Standard Time (UTC+8)
Support Language:
English
Email Support:
Email inquiries may be submitted at any time. We normally respond within one business day.
Closed on weekends and applicable public holidays.
Response Time:
We normally respond to email inquiries within one business day.
Order Support
If you are contacting us about an existing order, please include:
Your order number
The email address used to place the order
A brief description of your question or issue
Photos or videos where relevant to a damaged, defective, or incorrect item
Providing this information will help our customer service team review your request more efficiently.
Business Information
Trading Name: Buvilo
Company Name: MICROS INNOVATION TECHNOLOGY LTD
Company Address:
Stockport Road, Manchester, England.
(THIS IS NOT A RETURNING ADDRESS)
Buvilo is operated by MICROS INNOVATION TECHNOLOGY LTD.
Shipping and Returns
Orders are processed and shipped from our fulfillment location.
For shipping times, shipping costs, tracking information, and delivery details, please review our Shipping Information page.
For return, refund, or replacement requests, please review our Return & Refund Policy and contact us before sending any product back.
Please note: The business and fulfillment address listed on this page should not automatically be treated as a return address. The applicable return instructions and return location will be provided or confirmed by our customer service team for an approved return.
Contact Us
For assistance, please contact:
Buvilo
Email: contact@mail.buvilo.com
We aim to provide clear information and responsive support before and after your purchase.